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Shopping & Meal Assistance | Home Care Experts
Disability Services

Shopping &
Meal Assistance

Eating well and keeping the fridge stocked should not be a struggle. Home Care Experts provides practical, personalised support with grocery shopping and meal preparation so you can maintain your independence and enjoy nutritious food every day.

Support With Shopping and Meals, Done Your Way

For many people living with disability, illness, or complex care needs, something as everyday as buying groceries or preparing a hot meal can become a significant challenge. Whether it is difficulty getting to the shops, managing fatigue, physical limitations, or simply the need for an extra pair of hands in the kitchen, Home Care Experts is here to help.

Our support workers do not just tick boxes. They take the time to understand your food preferences, dietary needs, and routines so that the support they provide genuinely fits your life. Whether you want to be involved in cooking or prefer someone to handle it entirely, we work around your preferences.

All shopping and meal assistance is delivered under your NDIS Core Supports funding, under the Household Tasks registration group (0120). We charge in line with the NDIS Price Guide.

  • NDIS funded under Core Supports (0120)
  • Tailored to your dietary needs and preferences
  • Available on a regular or flexible schedule
  • Support workers matched to your needs
  • Can be combined with other household support
  • Available across Melbourne and Regional Victoria

What Shopping and Meal Assistance Includes

Our support covers everything from planning your meals to putting food on the table. Here is a breakdown of what we can help with.

Grocery Shopping

We accompany you to the supermarket or shop on your behalf, following your list and preferences to make sure you have everything you need.

Meal Planning

Our support workers can help you plan weekly meals that suit your dietary requirements, budget, and taste preferences.

Meal Preparation

We prepare fresh, nutritious meals in your home breakfast, lunch, dinner, or snacks according to your routine and preferences.

Batch Cooking

We can prepare larger quantities of food at once so you have ready made meals available throughout the week, reducing the need for daily cooking.

Special Dietary Needs

Whether you have allergies, follow a specific diet for health reasons, or have cultural food preferences, we accommodate your needs with care and respect.

Online Order Assistance

We can help you set up and manage online grocery orders so shopping can happen from the comfort of your home when getting out is not possible.

Meal Time Support

For participants who need assistance at mealtimes such as help with eating or drinking our trained support workers provide respectful, dignified assistance.

Kitchen Clean Up

After meals are prepared or eaten, we tidy the kitchen, wash up, and leave your space clean and ready for next time.

Pantry and Fridge Management

We help keep your pantry and fridge organised, check use by dates, and make sure your food storage is safe and practical.

Who We Support With Shopping and Meals

Shopping and meal assistance is suitable for a wide range of participants. If any of the following apply, this support could make a real difference to your daily life.

Physical Disability

Participants who find it physically difficult to get to shops, carry bags, stand at a stove, or manage kitchen tasks due to mobility limitations or chronic pain.

Fatigue and Chronic Illness

People living with conditions that cause significant fatigue, such as MS, cancer, or heart conditions, where cooking and shopping drain limited energy reserves.

Acquired Brain Injury

Participants with ABI who need support with planning, sequencing, and safely executing tasks like cooking that require multiple steps.

Mental Health Conditions

People experiencing mental health challenges who struggle to maintain regular nutrition and benefit from consistent, non judgemental practical support.

Cognitive Disability

Participants with intellectual disability or dementia who need guidance and supervision when shopping or preparing meals to stay safe and independent.

Post Hospital Discharge

People returning home from hospital who are recovering and need temporary intensive support while they regain their strength and routine.

How We Set Up Your Support

Getting shopping and meal assistance in place is straightforward. Here is how it works from first contact to support underway.

1

Initial Conversation

We start by talking with you and your support coordinator or family if relevant to understand your dietary preferences, routine, and what kind of support would work best for you.

2

Support Plan

We develop a simple support plan that outlines what shopping and meal tasks will be covered, how often, and any specific requirements such as allergies or cultural preferences.

3

Worker Matching

We match you with a support worker whose skills, availability, and personality are a good fit for your needs. You always have input into who supports you.

4

Support Begins

Your support starts on the agreed schedule. We check in regularly to make sure everything is going well and adjust if anything needs to change.

Is This in My NDIS Plan?

Shopping and meal assistance is funded under Core Supports Household Tasks (0120) in your NDIS plan. If you are not sure whether you have this funding, check your plan or ask your support coordinator.

If you do not yet have an NDIS plan, check your eligibility here.

Private Support Available

Do not have NDIS funding for this support? Home Care Experts also provides shopping and meal assistance on a private basis. Contact us to discuss options.

What Sets Our Support Apart

Shopping and meal assistance might sound simple, but done well it makes a profound difference to someone's quality of life, nutrition, and sense of independence.

01

Person Centred Always

Your food preferences, cultural background, and personal routines guide everything. We never impose a generic approach.

02

Consistent Support Workers

We aim to give you the same support worker consistently so you can build familiarity and trust over time.

03

Nurse Led Oversight

Our team is led by qualified nurses, meaning dietary and health related considerations are always taken seriously and handled with clinical awareness.

04

Flexible Scheduling

Support can be arranged on a schedule that works for you weekly shops, daily meals, or a combination that fits your routine.

05

Culturally Responsive

We understand that food is deeply personal and cultural. We respect your food traditions and ensure your support reflects who you are.

06

NDIS Registered

Home Care Experts is a registered NDIS provider. All supports are delivered in line with NDIS Practice Standards and charged at or below the NDIS Price Guide.

Already receiving support from us? Shopping and meal assistance can be easily added alongside your existing supports under the same service agreement. Talk to your contact at Home Care Experts to arrange it.

Let Us Take Care of the Kitchen

Talk to our team about setting up shopping and meal assistance that fits your life, your preferences, and your NDIS plan.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the lands and waters on which we work and live. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.