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NDIS Core Support

Transport
Assistance

Getting where you need to go should never be a barrier to living your life. At Home Care Experts, we provide safe, reliable, and flexible transport assistance so that NDIS participants across Melbourne can stay connected, independent, and in control of their daily lives.

Book Transport Support Today
3x
People with disability are three times more likely
to have unmet transport needs (ABS)
3
NDIS transport funding levels
available based on your needs
$3,456
Maximum annual transport
allowance at Level 3
What is Transport Assistance?

Freedom to Go Where Life Takes You

Transport assistance under the NDIS supports participants who cannot use public transport independently due to their disability. It covers a broad range of travel needs, from getting to medical appointments and therapy sessions to attending work, education, social activities, and community events.

At Home Care Experts, our transport assistance goes beyond simply driving you from A to B. Our trained support workers accompany you on every journey, providing physical assistance, emotional reassurance, and the confidence to get out and engage with life fully.

Transport assistance is funded under Core Supports in your NDIS plan and can also include support for building your travel skills and independence over time, so that getting around becomes something you feel capable and confident doing yourself.

Where We Can Take You

Transport Support for Every Part of Your Life

Our transport assistance covers all the destinations and journey types that matter to NDIS participants. If getting there is part of living your life, we can help.

Medical and Allied Health Appointments

Safe, punctual transport to GP visits, specialist consultations, hospital check-ups, physiotherapy, occupational therapy, and all other health appointments.

Work and Study Commutes

Regular, reliable transport to and from your workplace, school, university, TAFE, or vocational training program. We work around your schedule, not ours.

Social Activities and Community Events

Transport to social clubs, sports, arts programs, community centres, cultural events, religious gatherings, and anywhere else that keeps you connected to the people and places you love.

Shopping and Daily Errands

Transport to supermarkets, shopping centres, pharmacies, and other everyday destinations so you can take care of your needs independently and on your own schedule.

Day Programs and Support Services

Transport to and from NDIS-funded day programs, support coordination meetings, plan reviews, and other services that are part of your NDIS support network.

Leisure, Recreation, and Outings

Parks, beaches, libraries, restaurants, cinemas, and anywhere that brings enjoyment and quality to daily life. Getting out should never feel out of reach.

Public Transport Training

For participants working toward greater independence, our support workers can accompany you on public transport and help you build the skills and confidence to travel more independently over time.

SIL and Supported Living Transport

Transport for participants in Supported Independent Living arrangements, including regular community access trips and transport between home and support services.

NDIS Transport Funding

Understanding Your Transport Funding

NDIS transport funding is available to participants who cannot use public transport independently due to their disability. It sits within your Core Supports budget and is allocated at one of three levels based on your lifestyle, goals, and how regularly you need to travel. Our team can help you understand exactly what your plan includes.

Level 1
$1,784
per year

Community Access

For participants who are not currently working or studying but want to increase access to community activities, social outings, and recreational programs.

Level 2
$2,676
per year

Part-Time Work or Study

For participants working or studying part-time, attending day programs, or regularly accessing community-based activities and appointments.

Level 3
$3,456
per year

Full-Time Work or Study

For participants working or studying full-time or job seeking, who have frequent and high transport demands due to their disability.

Good to know: In exceptional circumstances, the NDIA may approve transport funding above Level 3. Additionally, Victoria's Taxi Subsidy Scheme can be used alongside your NDIS transport allowance to help stretch your budget further. Our team can help you explore all available options.
Building Independence

Transport That Empowers, Not Just Moves

At Home Care Experts, we believe transport assistance should do more than get you from one place to another. The right support builds confidence, develops skills, and over time enables participants to travel more independently.

Whether that means learning to navigate public transport safely, building familiarity with community routes, or simply feeling comfortable enough to get out more often, we approach every journey as an opportunity to grow your independence, not your reliance on support.

Reduced Social Isolation

Reliable transport is one of the most direct ways to combat isolation. Getting out regularly and connecting with your community has a profound effect on mental health and wellbeing.

Access to Essential Services

Never miss a medical appointment, therapy session, or support meeting because of transport barriers. We make sure you get there on time, every time.

Employment and Education Pathways

Transport barriers are a leading reason people with disability do not pursue work or study. Remove that barrier, and new opportunities open up.

Greater Choice and Control

When you can get where you want to go, you are in control of your own life. Transport assistance is about giving participants genuine freedom of movement and choice.

Relief for Families and Carers

Removing the transport burden from families and informal carers allows them to focus on their relationship with you, rather than managing logistics.

Not Sure If Your Plan Covers Transport?

Many NDIS participants do not realise how much transport assistance they are eligible for, or they are not claiming everything their plan allows. At Home Care Experts, we help participants review their plans, understand their transport funding, and make sure every journey they need is covered. If transport is a barrier in your life right now, talk to us today.

Core Supports Funded All Three Funding Levels Wheelchair Accessible Options Melbourne and Surrounds NDIS Registered Provider
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Why Home Care Experts

Transport You Can Count On

Choosing the right transport provider is about much more than access to a vehicle. Here is what sets Home Care Experts apart when it comes to NDIS transport assistance in Melbourne.

01

Trained and Experienced Support Workers

Our support workers are trained in manual handling, passenger safety, and disability-specific transport needs. You are in safe, professional hands on every journey.

02

Punctual and Reliable

We understand that being on time matters. Whether it is a medical appointment or a morning work commute, we plan every journey carefully and arrive when we say we will.

03

NDIS Registered Provider

Fully registered with the NDIS Quality and Safeguards Commission. Participants who are NDIA-managed can use our transport services with confidence.

04

Integrated With Your Other Supports

As a full-service NDIS provider, we can seamlessly combine transport with personal care, community participation, and other supports under one consistent team.

05

Melbourne-Based and Locally Connected

We know Melbourne and the surrounding suburbs well. Our team understands local routes, services, and communities so every journey is managed efficiently and confidently.

06

Complex Care Capability

For participants with high medical or complex support needs, our team has the clinical experience to provide safe, skilled transport assistance that standard providers cannot.

Getting Started

Setting Up Transport With Home Care Experts

From your first call through to your first journey, we keep the process clear and straightforward. Here is how it works.

1

Get in Touch

Tell us about your transport needs, the destinations you travel to regularly, and any specific access requirements you have.

2

Review Your NDIS Plan

We help you identify your transport funding level, confirm what is covered, and plan how to use your budget most effectively.

3

Set Up Your Schedule

We establish a regular transport schedule for recurring trips and a booking process for one-off journeys that works around your life.

4

Travel with Confidence

Your support worker accompanies you on every trip, providing assistance, reassurance, and a reliable presence from door to door.

Acknowledgement of Country

We acknowledge the Traditional Custodians of the lands and waters on which we work and live. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.